(Issue) Bulk Order Form is not working or showing products

Here are the main situations that can occur, and the things you should check if you're encountering issues with the form.

You see a shortcode instead of the form #

You may see a shortcode that appears not to be working, such as this:

This happens because B2BKing only adds features such as the bulk order form for B2B users.

To solve this:

(A) Go to B2BKing -> Settings -> Main Settings and set the plugin to B2B Shop:

By doing this, the form will become available to all users, including logged-out users.

(B) Another option is to go to each user's profile page and set them to B2B. However, please note that this will not work for logged-out users.

To move all users to a B2B group at once, you can use the plugin's tool in B2BKing > Tools > Bulk Editor > Move all users to group.

No products show in the bulk order form #

Another common issue is that you can see the form, but it's empty and no products appear by default or in any searches.

This can happen because none of your products are purchasable (i.e., they can't be added to the cart). By default, B2BKing only shows purchasable products, which:

• must be in stock or available on backorder
• must have a price set
• must have no restrictions that prevent adding to cart or requesting a quote (such as hidden prices)

If you see no products in search results, please make sure that those products can be added to the cart.

Other solutions:

You can enable showing out-of-stock products in the form by adding this PHP code snippet to your site:

add_filter('b2bking_allow_outofstock_order_form','__return_true');

You can also allow showing unpurchasable products with this snippet:

add_filter('b2bking_allow_unpurchasable_order_form','__return_true');