(Issue) VAT field is not showing at Registration

Why is this happening? #

If you do not see the VAT field during registration, it is likely because this field is linked to the country field. The VAT field only appears for users in the countries selected within the VAT field settings:

The VAT field remains hidden until the customer selects a country. When testing, you must first choose a country to see the VAT field.

If your form does not include a country field, you must add or enable a "Country + State" (or simply "Country") field.

How to Fix This #

Follow these steps:

1. Ensure you have a "Country + State" or "Country" field in your registration form.

2. Verify that you have selected the countries where you want the VAT field to appear under B2BKing > Registration Fields > VAT.

3. On the registration form, select a country first, and then check if the VAT field appears.

Other Issues #

Please note that B2BKing currently supports only a single VAT field on the registration form. Adding multiple VAT-type fields may lead to unpredictable results.

Still Can't Get It to Work? #

Don't worry! One of our team members will assist you, usually within 24 hours. You can open a support ticket with us at https://webwizards.ticksy.com.