(Issue) 404 Errors When Viewing My Account Pages

What is causing this? #

If you are experiencing a 404 error when viewing My Account pages (e.g., Offers, Conversations, Bulk Order Form, etc.), this is usually a permalink flushing issue. It can occur if you enable or disable parts of the plugin and the permalinks fail to refresh correctly. It could also be a caching issue.

How do I fix this? #

• Go to WooCommerce -> Settings -> Advanced and click "Save changes" (you do not need to alter any settings; just click the save button).

This will usually resolve the issue.

Still not working? #

Try viewing the page in incognito (private browsing) mode to ensure you are not seeing a cached version of the page. You should also temporarily disable caching plugins, such as LiteSpeed, W3 Total Cache, WP Rocket, etc., to rule out a caching conflict.

If the page is still not working, another plugin may be conflicting with B2BKing. Consider temporarily deactivating all other plugins to troubleshoot the issue.

Nothing is working? Contact us! #

Don't worry! Our support team is here to assist you and will work to resolve the issue as quickly as possible. Please open a support ticket with us at https://webwizards.ticksy.com/.

If possible, please provide admin-level login credentials for the affected website (or a staging clone site). That helps us to debug and track the issue, ensuring it is resolved as quickly as possible.