(Issue) B2BKing Pages Do Not Load - Infinite Loading Icon

An issue you may encounter when trying to navigate B2BKing backend pages is the following infinite loading icon:

B2BKing uses an AJAX loading system for its backend pages, and this problem occurs when there is an error during the AJAX request.

What causes this? #

In our experience, this is almost always caused by conflicts with other plugins that throw errors during page load requests.

How to solve this #

A quick way to solve this is to simply disable B2BKing's AJAX loading and use normal page loading instead. This can be done by adding the following PHP code snippet to your site:

add_filter( 'b2bking_ajax_pages_load', '__return_false');

Another option is to identify what the error is and where it is coming from. One way to do this is to deactivate all other site plugins, which would usually resolve the issue. Then you can reactivate plugins one by one until you identify which one is causing the problem.

You could also use a debug log plugin instead, such as this one: https://wordpress.org/plugins/debug-log-config-tool/ — after installing this plugin, you can check the debug log to see more details about the specific error and the plugin that is causing it.